Mark Dill posts a great comment on my entry below on Technology Policies Run Amok. More than often comments get lost unless folks are really inclined to click on through. Here is what Mark had to say:
I'm in the middle of revitalizing an Intranet for a large corporation. We have lots of discussions about content management as well as blogs and wikis. One of the reasons I'm here is that nothing is off the table. Effective companies will understand transparency or what I have called for years now an open system. You can't be sloppy about these things, and everyone involved needs to understand that freedom demands responsibility. Think about this way. Employees that criticize their leadership in blogs aren't saying anything they haven't said in other conversations for years. It's just now they have an unprecedented public forum. Professionalism will foster policy development. But the reality is that technology is enabling much deeper visibility to management and operations. Like every other pervasive technology change, people that embrace it prosper and those that think they are powerful enough to resist such advances will endure great pain. But just because something is new and different doesn't mean those basic change management rules don't apply. It just might mean a company's executive team needs a history lesson.